Your privacy is our top priority Baji Live. This Privacy Policy document transparently explains how we collect, store, process, and protect the personal data of all members in Malaysia. We are committed to keeping your information safe under 256-bit SSL encryption and industry-standard data security practices.
These are the six core principles that guide how Baji Live handles and protects every piece of personal data belonging to our Malaysian members.
All data transmitted between your device and the servers of Baji Live is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your information cannot be intercepted or read by unauthorised parties.
Baji Live has never sold, rented, or commercialised members' personal data to any third party for marketing purposes, and never will. Your information belongs to you and is used solely for the operation of the platform Baji Live that you use.
As a member of Baji Live, you have the full right to access, correct, transfer, or request the deletion of your personal data at any time. To exercise these rights, contact our support team — requests will be processed within 14 business days.
Member data Baji Live is stored on server infrastructure equipped with multi-layered firewalls, an intrusion detection system (IDS), and daily data backups. Physical access to the servers is restricted and monitored at all times by our cybersecurity team.
All financial transactions via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX are processed using payment tokenisation. This means your full financial details are never stored on Baji Live, dramatically reducing the risk of financial data exposure.
Baji Live complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations in Malaysia. We undergo regular data security audits by independent third parties to ensure ongoing compliance with the highest industry standards.
Important Note: This Privacy Policy describes the privacy practices of Baji Live regarding the collection, use, and protection of your personal data. By using the platform Baji Live, you agree to the terms of this Privacy Policy. Please read this document carefully before using our services.
Baji Live ("we", "platform") is an online entertainment platform operating for users in Malaysia. We take our responsibility to protect the privacy of every member who entrusts their personal data to us very seriously.
This Privacy Policy explains the types of personal data we collect from you when you use the Baji Live, how we use that data, how we protect it, and your rights as the data owner. This Policy applies to all users of the Baji Live, including website visitors, registered users, and active members.
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring your personal data is processed lawfully, fairly, and transparently. If you have any questions about this Privacy Policy, please contact our team by email at support@bajilive-vip.com.
Baji Live only collects personal data that is strictly necessary to deliver high-quality services to our members in Malaysia. Below is a summary of the data we collect and the purposes it serves:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Identity verification (KYC), fraud prevention |
| Contact Data | Malaysian phone number, email address | Account communications, security notices |
| Financial Data | FPX account information, e-wallet number (encrypted) | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection, platform optimisation |
| Usage Data | Game history, betting records, login activity | Customer support, responsible gaming monitoring |
| Optional Data | Preferred language, notification settings, favourite game categories | Personalising the user experience |
This data includes information you provide when registering your account Baji Live, submitting identity verification documents, contacting our customer support team, or participating in our promotional campaigns.
When you use the platform Baji Live, we automatically collect technical data such as IP address, device information, cookie data, and usage patterns. This data helps us identify suspicious activity and safeguard your account.
Baji Live uses your personal data solely for lawful purposes as stated in this Privacy Policy. We will not use your data for any other purpose without prior notice to you. The purposes for which your data is used are:
Important: Baji Live does not use your personal data to make automated decisions that negatively affect you without human review. Any decision involving account closure or withdrawal rejection is manually reviewed by our team.
Baji Live does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes without your consent. However, there are limited circumstances in which we may need to share your data:
We share necessary data with third-party service providers acting on our behalf, including payment processors handling Touch 'n Go, GrabPay, and DuitNow transactions, as well as cloud service providers that store our data securely. All such providers are bound by strict data protection agreements.
We may disclose your data to Malaysian government authorities or law enforcement bodies where required by applicable law, court order, or valid legal process.
In cases where we believe disclosure is necessary to protect the rights, property, or safety of Baji Live, our members, or the general public, we may share relevant information with the appropriate parties.
In the event of any merger, acquisition, or sale of assets Baji Live, members' personal data may be transferred to the new entity. You will be notified in advance via email and an on-platform notice before any such data transfer takes place.
Baji Live retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by Malaysian law. In general:
We implement comprehensive technical and organisational security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These measures include:
Platform Baji Live uses cookies and similar tracking technologies to enhance the user experience and maintain platform security. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the platform Baji Live and may prevent you from logging in or accessing certain features. A full guide to managing cookies is available in your web browser settings.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Baji Live:
You have the right to request a copy of the personal data held by Baji Live. Requests will be processed within 14 business days.
You may request a correction to any inaccurate or incomplete personal data through your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records. Deletion requests will be assessed and processed within a reasonable timeframe.
You may object to the processing of your personal data for direct marketing purposes at any time. Once your objection is received, we will immediately cease using your data for that purpose.
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller where technically feasible.
Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of processing carried out prior to withdrawal.
To exercise any of the rights listed above, please submit a written request to support@bajilive-vip.com by stating the right you wish to exercise along with your identification details. We will verify your identity before processing the request to safeguard your data security.
Platform Baji Live is intended strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. Should we discover that a minor's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and have discovered that your child has registered an account with Baji Live, please contact us immediately at support@bajilive-vip.com so we can take the appropriate action promptly.
Baji Live reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, technologies used, legal requirements, or other legitimate operational reasons. When we make material amendments, we will:
Continued use of the platform Baji Live after a Privacy Policy amendment takes effect will be considered your acceptance of the revised policy. If you do not agree with any amendment, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Baji Live handles your personal data, please reach out to us through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days and resolve more complex requests within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
Applicable Law: This Privacy Policy is governed by and interpreted in accordance with the laws of Malaysia, in particular the Personal Data Protection Act 2010 (Act 709). Any disputes relating to this Privacy Policy shall be resolved under the jurisdiction of Malaysian courts.